New Utility Service Request Update

Posted by zachary on March 23, 2020

Effective, Monday, March 23, until further notice, all new utility start-up service requests, (water & gas) in the City of Zachary will be handled by phone.  The City of Zachary Utility Billing and Customer Service phone line is 225 654-6871.  This line will be fully staffed from Monday - Thursday, 7:00 a.m. - 5:30 p.m.  New customers will be emailed a packet with specific instructions, including payment information and start up date. This procedure will also apply to those requests for stop service in the City of Zachary.  

Thank you for your cooperation in this matter.