City of Zachary

FAQs

Utilities Maintenance

Where can I go to order a higher capacity residential gas meter?
4650 Main Street or contact the Utility Maintenance Division at 225-654-6873

How can I determine what size gas meter I will need for my new home?
By filling out a BTU Demand Form located on the Utilities from this site or picked up at 4650 Main St./Inspections Dept.

What is the cost of a residential water and gas deposit, tap and installation?
See Meter Deposit and Installation Form listed under Utilities

Natural gas leaks may be detected by one of the following indications on or near our pipelines right-of-way:

1. A gaseous or hydrocarbon odor.
2. A blowing or hissing sound.
3. Dust is blowing from a hole in the ground.
4. Continuous bubbling in one spot in a wet or flooded area.
5. Dead vegetation (grass, shrubs or trees.)
6. Abnormally dry or hardened soil.
7. Fire is apparently coming from the ground or burning above the ground.

If you suspect a natural gas leak in your home: Contact the City of Zachary Maintenance Department 225 654-0201 and open the windows and ventilate, and leave the building if the odor is very strong. Don't light a match, do not smoke and don't turn any electrical switches or appliances on or off.

CAUTION: Gas that has accumulated in a confined space is subject to EXPLOSION.
Please stay away from the immediate area of any suspected gas leak and contact the City of Zachary Gas Maintenance Department.

NOTE: The City of Zachary does NOT maintain buried piping between the gas meter and the house or business. The customer is responsible for maintaining and repairing this section of gas piping from leakage. These buried gas lines should be checked periodically for leakage.

If you need additional information, suspect a natural gas leak or in case of an emergency concerning a City of Zachary gas main or service line, immediately call: OFFICE (225) 654-0201 (24 hours)

I have a gas, sewer or water leak and it’s after hours, who do I call?
Call 225 654-0201 and the call will be transferred to the answering service who will provide the appropriate assistance.

Can the City of Zachary tell me if I have a water leak? 
Yes. Contact the Utility Cashier Office at 225-654-6871.

Before any excavation in and around any gas facility, who should I contact?
LA One Call is a free service to help you dig safely.  LA One Call will alert companies/utilities so that they can mark their nearby underground facilities before you start. State law requires two full business days for utility companies to mark their lines.  It is simple:  Before you dig:  Dial 811 of 1 (800) 272-3020.  Instructions will be given to you at this time.  Remember:  Before you Dig, Wait for the Site to be Marked, Respect the Marks and Dig With Care.

What should I do if I smell gas odors?
Call the City of Zachary at 225 654-0201.  If a gas leak is detected behind the gas meter or inside your home, a Zachary licensed plumber must be contacted at the home owner's expense.  For the safety of yourself and others, your gas will be turned off by the City and locked if a gas leak is detected.