City of Zachary

Utilities Billing

City Services

Utilities Billing

Monica Jackson

Utility Billing/Cashier Director

The City of Zachary welcomes Monica Jackson, who will serve as the Utility Billing/Cashier Director. She will officially take this post on March 27, 2017. She joins our team after a successful career in the banking and business development industry. Mayor David Amrhein introduced her to the City Council on March 14, 2017.


The City of Zachary offers water, gas, sewer and garbage.  Not every home in Zachary has all services. And there are different rates for customers who are inside and outside our city limits.

All water and gas meter readings are the responsibility of the City of Zachary. The City of Zachary reads meters on a monthly basis. In 2004, the City of Zachary mounted a citywide effort to improve the City’s water and gas metering.  In an attempt to provide better service, the City combined technology by installing an automatic meter reading system (AMR).  This enabled the City to reduce meter reading time and manpower, provide highly reliable and accurate meters, as well as gain the ability to link meter data transfer to the billing process.  Getting familiar with where your water meter is located and how it works is easy to do and can be very helpful to you in monitoring your property’s water use and any potential leaks.

Any citizen needing assistance with water, sewer and gas issues can contact this office or stop by this location. This phone number will also serve for after hours and emergency assistance.

Walk-in payments can be made in person at the City of Zachary Utilities Payment Office, located at 4650 Main Street, phone number 225 654-6871.  An on-line bill payment option is available for your convenience on the city website.

Click here for bill payment. 

Please note, if you are currently on cut-off or disconnected and choose to make a payment online, you will not be reconnected until the following work day.

Contact Us:
Cashier’s Office
4650 Main Street
Zachary, LA 70791
(225) 654-6871
Get Directions

Office Hours:
Monday – Thursday,
7:00 a.m. – 5:30 p.m
Closed Friday